Privacy Policy

At Line Boring Services, we are committed to protecting your privacy and handling your information in a transparent and secure manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or request our services.

1. Information We Collect

We may collect the following information:

Information You Provide Directly:

Name
Company name (if applicable)
Email address
Phone number
Project details (e.g., equipment type, repair needs, service location)
Any information submitted through contact forms, quote requests, or email

Automatically Collected Information:

IP address
Device type and browser
Pages visited and time spent on the site
Referring website or search engine

This information helps us understand how visitors use our website and improve performance.

2. How We Use Your Information

We use your information to:

Respond to inquiries and quote requests
Provide estimates for line boring, welding, and mechanical services
Communicate regarding ongoing or potential projects
Improve our website, services, and customer experience
Monitor website traffic and performance
Prevent fraudulent or unauthorized activity

We do NOT sell, rent, or trade your personal information.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance your browsing experience
Analyze website traffic (e.g., Google Analytics)
Understand user behavior and improve site functionality

You can disable cookies through your browser settings if you prefer.

4. Third-Party Services

We may use trusted third-party providers to support our business operations, including:

Website hosting services
Analytics tools (such as Google Analytics)
Email or contact form services

These providers may collect and process data according to their own privacy policies.

5. Data Protection

We take reasonable administrative and technical measures to protect your personal information against unauthorized access, disclosure, or misuse.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Compliance with Canadian Privacy Laws (PIPEDA)

As a business operating in Ontario, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Under this legislation, you have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Withdraw consent for the use of your information

To exercise these rights, please contact us using the details below.

7. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Retention of Information

We retain personal information only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal, tax, or regulatory requirements
Maintain records for business and operational purposes

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

Line Boring Services
Email: info@lineboringservices.ca
Location: Ontario, Canada